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What is a Guest Representative? Here’s why you should always have one

By 9 Abril, 2019 No Comments

What is a Guest Representative? Have you ever heard of it? We’ll tell you all about it!

A Guest Representative is none other than your best friend anywhere and everywhere you go. You may have heard of this concept by another name: tour operatours or local representatives. However, these are names that may mislead the way we have applied the Guest Representative method for Rumo Norte‘s clients.

What is a Guest Representative

Having a Guest Representative in the country or city you’re visiting is the most premium, affordable way to visit! Forget losing time in multiple apps to try and find the best restaurant or the best coffee house for a more authentic experience. Now, you can find out in person and find out from the ones who matter: the locals.

What is a Guest Representative exactly then? And what does he do?

  • A Guest Representative knows you

You know that feeling of arriving somewhere and having no one greet you? Or having a bunch of tour operators displaying their names in your faces trying to recognize you? A Guest Representative already knows who you are and will happily be waiting for you with a smile.

Why is a guest representative this different? How does he know who you are?

Because a guest representative will be with you every step of the way and that includes chatting with you beforehand. This will help us make your journey much more profitable.

Say, for example, that you are a vegetarian. It would be horrible for us to suggest that you had dinner at a barbecue house, right? It is important for the guest representative to be there for you and provide you information that is actually useful for you.

a guest representative in portugal

  • A Guest Representative speaks your language

Did you ever feel misplaced because you couldn’t quite understand what everyone was saying or what the signs were about? We know it is important for you to have someone to help with check-in procedures, complains or compliments. We also know that it is important for you to know what are actually the best LGBT spots around town.

The only ones who can help you experience the city, the culture and the country are the locals.

Having a guest representative to hint you on the best local tips – for restaurants, tours, hotels, local transportation, etc. – will make your life a whole lot easier! Forget those 5 apps you always use when traveling. When you have a guest representative, you have access to that information from one person only.

  • A Guest Representative is there for you 24/7

Unfortunately, bad things can happen any time. But it when they do happen that you learn who the best ones are.

A Guest Representative is available for you 24/7 on WhatsApp, Messenger, or directly by phone.

You never choose when something happens. Say you have severe stomach ache and are in need of medical assistance. When you need help at 4 a.m., who will you call? It is always important to have someone you can count on when you’re so far away from home. Even if your emergency is something as small as finding your way back to the hotel 🙂

Guest representative

  • A Guest Representative is your best travel advisor

Last but not least, a guest representative is always the best travel advisor you can ask for.

Sure, you can look up online programmes for your trip. But, bummer, they don’t have the exact dates your looking for or the exact route. Or maybe there isn’t an option in which you can combine hiking and beach holidays.

A Guest Representative will design your trip according to your needs and desires.

If you have a clear vision of what you want to visit, do and try, a guest representative will assemble a whole travel pack for you.

And if you don’t have that clear of a vision? That’s all right, he’ll take the challenge and try to surprise you with some options.

In conclusion, what is a Guest Representative then?

To sum up, a guest representative is your go-to person when trying to have the best, stress free holidays. Zero worries, zero complications, 100% enjoyment.